Cancel Order

The Cancel Order function is used to cancel orders that are either unpaid or already settled. The process differs slightly depending on the order status.

To cancel an unpaid order:

1. Navigate to the Open Orders screen.
2. Select the order you want to cancel and tap Open to view its cart.
3. Tap the Cancel All button located at the top of the screen.
4. A pop-up window will appear asking for the reason and passcode.
5. Enter the required details and confirm cancellation.

To cancel a paid order:

1. Go to the Invoice History screen.
2. Select the correct date to locate the order.
3. Find the completed order and tap to open it.
4. Tap the Cancel option and confirm by entering the reason and authorization passcode.